Tag: stomach

Hotels are being left in a ‘stomach churning’ state, Which? investigations reveals

Popular hotels including those in the Britannia chain are being left in a filthy state with blood, faeces and hair left in rooms, an undercover investigation has found.

In many cases, hotels with dirty bedrooms were carrying VisitEngland’s ‘We’re Good to Go’ logo, which is supposed to certify that premises are Covid-secure. 

Inspectors from Which? visited the UK’s best and worst-rated hotels chains to find out how regularly rooms are being cleaned between guests amid the pandemic.

Using germ simulation powder and swab tests, they detected ‘stomach-churningly’ poor hygiene at Britannia’s Folkestone and Brighton properties. 

Traces of bacteria found in faeces were even found on the toilet seat and bathroom door handle at the Royal Albion Hotel in Brighton. 

The Which? team also discovered ‘inadequate cleaning’ at the luxury Sofitel London St James, a five-star hotel in the heart of the capital, pointing to low levels of enterococci – the bacteria found in faeces – on a toilet seat.

Rory Boland, editor of Which? Travel magazine, told MailOnline that poor standards of cleanliness were ‘unacceptable during normal times, but during a global pandemic it could be downright dangerous’. 

Britannia, which has been polled as the country’s worst hotel chain by Which? readers for eight years in a row, said it ‘accepts there is more to do’, while the Sofitel London St James said it was ‘surprised and disappointed’ by the results.

The researchers said a 'decent cleaning fluid' should have removed all traces of the powder and fluid, but it was still found on the TV remote, door handle, plug socket, kettle, coffee mugs, taps, soap dispenser, toilet brush and flushing mechanism

The researchers said a ‘decent cleaning fluid’ should have removed all traces of the powder and fluid, but it was still found on the TV remote, door handle, plug socket, kettle, coffee mugs, taps, soap dispenser, toilet brush and flushing mechanism

Popular hotels including those in the Britannia chain are being left in a filthy state with blood, faeces and hair left in rooms, an undercover investigation has found

In the bathroom, the bathroom taps, soap dispenser, toilet brush and flush also turned red. Fortunately, towels and bedsheets had been changed

Popular hotels including those in the Britannia chain are being left in a filthy state with blood, faeces and hair left in rooms, an undercover investigation has found

The team booked the same room at the Grand Burstin hotel in Folkestone for two nights in a row, spraying towels and bedsheets with hazmat UV fluid before checkout to discover how thoroughly rooms were cleaned between guests

Traces of bacteria found in faeces were even found on the toilet seat and bathroom door handle at the Royal Albion Hotel in Brighton

Traces of bacteria found in faeces were even found on the toilet seat and bathroom door handle at the Royal Albion Hotel in Brighton

The team also discovered 'inadequate cleaning' at the luxury Sofitel London St James, a five-star hotel, pointing to low levels of enterococci - the bacteria found in faeces - on a toilet seat

The team also discovered ‘inadequate cleaning’ at the luxury Sofitel London St James, a five-star hotel, pointing to low levels of enterococci – the bacteria found in faeces – on a toilet seat

The team booked the same room at the Grand Burstin hotel in Folkestone for two nights in a row, spraying towels and bedsheets with hazmat UV fluid before checkout to discover how thoroughly rooms were cleaned between guests. 

When inspectors checked back in, many items lit up under our UV light – including a TV remote control, door handle, plug socket, kettle and coffee mugs.

In the bathroom, the bathroom taps, soap dispenser, toilet brush and flush also turned red. Fortunately, towels and bedsheets had been changed.

The researchers said a ‘decent cleaning fluid’ should have removed all traces of the powder and fluid, but

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