Tag: Hotelscom

What to Do About the Data Leak That Hit Expedia, Hotels.com and Booking.com

An improperly-secured Amazon Web Services (AWS) server left over 10 million hotel reservations logs from numerous Cloud Hospitality websites openly exposed, potentially putting millions of guests at risk. The server is now secured and there’s no evidence the data is being misused (yet), but the information is sensitive enough that anyone who has used one of the following hotel websites since 2013 should be extra vigilant about their data going forward:

  • Agoda
  • Amadeus
  • Booking.com
  • Expedia
  • Hotels.com
  • Hotelbeds
  • Omnibees
  • Sabre

The AWC server held over 10 millions logs, though Website Planet’s security team says the number of impacted guests could be even higher since some logs include multiple people. These logs contain:

  • Guests’ names, email addresses, personal ID numbers (such as passport number or driver’s license number), and phone numbers.
  • Guests’ payment methods and billing information, including all credit card data (card number, CVV, expiration date, etc.)
  • Guests’ reservation details, including the number of nights, prices, and any special requests made as part of their stays.

What you need to do to keep your data safe

The affected Cloud Hospitality server held information on millions of guests from all over the world, but there’s no evidence as of yet this information was ever accessed by malicious groups. There’s also no evidence of scams or identity theft attempts against any of the individuals impacted by the leak.

Still, this leak needs to be taken seriously.

The usual concerns apply, including the potential for increased vulnerability to phishing scams, malware and ransomware attacks, financial fraud, and identity theft. Non-traditional scams like manipulating or canceling active reservations are possible as well. Here’s what to do to keep yourself safe:

  • Change your passwords and start using an encrypted password manager (some can even keep your payment info safe in case of leaks like this one). Though it doesn’t appear any password data was leaked via this insecure server, it never hurts to be extra-cautious.
  • Tighten account security with two-factor authentication
  • Monitor your credit card statements for unusual activity over the next few months. Set up fraud alerts, if possible, to ensure you don’t miss any strange charges.
  • Be mindful of phishing scams and malware links in your email inbox, especially if they’re related to your hotel stays (or the use of any websites affected by this breach). The best solution is to never click unknown links or download email attachments.
  • Check for any sudden, unexpected changes to your upcoming hotel reservations or unauthorized use of your hotel rewards.
  • If you’re contacted by unknown “travel agencies” offering special offers, avoid these entirely. Similarly, never confirm or give out financial information to anyone who calls you or emails you in relation to a potential scam or service interruption; call them, instead, to verify that the request is legitimate.

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Hotels.com Discount Codes & Vouchers


Serengeti National Park

Tempting Tanzania

If adventure is your top holiday priority, the expansive national parks of Tanzania can provide the perfect spot. Whether you want to go on a thrilling safari, take a breathtaking balloon trip or laze on the soft coral sands, this exciting East African country is sure to impress. For affordable hotels to destinations worldwide, browse our voucher codes with Hotels.com.

Hotels.com has a wide choice of hotels in Tanzania, so you’re sure to find one to suit your tastes and budget. The Pangani Cliffs Lodge in Pangani is one example and offers comfortable accommodation with an outdoor pool, restaurant and bar. The nearest beach is around 6 kilometres away if you want to get the sand between your toes.

From Pangani you can go on safari to Saadani National Park. This national park has a unique spot as it’s perched on the edge of the Indian ocean, offering both bush and marine in close proximity. Here you can spot hippos, water-bucks and yellow baboons, to name but a few.

For some underwater exploration a trip to Maziwe Island Marine Reserve, just 15 minutes from Pangani, is highly recommended. Take a leisurely boat trip to the island and while you’re there try your hand at snorkelling, swim or just relax and listen to the relaxing crash of the waves. Eating local is of course a highlight of any holiday adventure, so be sure to try out the local specialities including Ugali; a dough prepared with cornmeal, usually served with fish, meat or cooked vegetables in sauce. If you’re looking for more from your next overseas adventure, check out our voucher codes with Hotels.com.

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