Tag: angry

Hotel Worker Tells Angry Customer Her Job Is to ‘Listen to You Complain at Me’ in Viral Video

A hotel worker told an angry customer that her job was to listen to her complain in a viral video.

The video—titled “angry karen pt 2″—was posted on TikTok on Saturday night. Apparently uploaded by the person working the hotel’s front desk, the caption said “someone’s angry Karen grandma yelling at me without a mask.”

The video soon went viral and has since racked up more than 800,000 views and more than 80,000 likes on the platform.

It appears the customer in the clip was complaining about the hotel’s limited service during the coronavirus pandemic. It was not immediately clear where the incident took place, but at one point, the customer indicates that it was in a Comfort Inn.

“I already explained that we don’t do daily servicing because of COVID. If you can’t accept that, that’s too bad,” the employee is heard telling the woman. “I don’t know what you want me to do ’cause I can’t do nothing about it.”

When the woman complains about the lack of toilet paper, the worker replies: “I can give you toilet paper, but I can’t do anything else.”

The customer continues to express her annoyance, saying: “It’s not my job for me to come and pick it up, it’s your job, the hotel’s job, okay?”

“No, my job is to be front desk and listen to you complain at me, so I’m doing my job,” the employee responds.

The customer appears stunned at the response.

“Unbelievable,” she says, later adding: “It is a shame, I have never in my entire life, in a Comfort Inn, have never gotten this type of…”

The TikTok user and Comfort Inn have been contacted for comment.

The same TikTok user posted a video featuring the same customer last week.

A title card for that video said the customer had complained for around 15 minutes. In that clip, it appeared the customer was demanding a refund and asking the employee to call her manager.

“We understand that you cannot deal with us. It’s obvious that you don’t have the capacity, okay?” The customer tells the employee in the video. “Can you call somebody?”

The employee replies: “I will not call my manager on her day off.”

The customer then tells her “that’s what managers are for, because you don’t have management authority.”

“Okay, but I have the authority to stand here and listen to what you’re saying, so like I don’t know what you want from me,” the employee tells her. “I’m not going to give you a refund because you still stayed here.”

The customer continues to vent, adding: “We’re not staying here, we’re telling you! We’re not staying in the darn room… only a dirty a** person will stay in a nasty a** bed without toilet paper.”

“I can give you toilet paper,” the employee tells her.

The clip is captioned: “She ended up staying bc I gave her toilet paper and coffee.”

Comfort Inn
Stock photo. A hotel worker told an angry customer that her
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Melbourne cancer patient rejected from Queensland hotel quarantine exemption is angry at NRL players

A terminal cancer patient is outraged she was rejected for a hotel quarantine exemption while celebrities and athletes are given special treatment.

Regional Victorian woman Bree McQuilty wants to visit her family in Brisbane for Christmas before she dies and quarantine at their home rather than a hotel. 

Ms McQuilty’s doctors argue she will be at greater risk in a hotel due to her weakened immune system and have provided supporting letters for her – but she has been rejected from hotel quarantine three times. 

Regional Victorian woman Bree McQuilty (right) and her mother Sandie Graham, who lives in Brisbane. Ms McQuilty, who has terminal cancer, wants to quarantine at her family home in Brisbane but her hotel quarantine exemption has been rejected three times

Regional Victorian woman Bree McQuilty (right) and her mother Sandie Graham, who lives in Brisbane. Ms McQuilty, who has terminal cancer, wants to quarantine at her family home in Brisbane but her hotel quarantine exemption has been rejected three times

Ms McQuilty’s mother Sandie Graham said it was unfair that her daughter was not given an exemption while celebrities were. 

‘Where is the fairness? You read about celebrities and they can have 30,000 people at a football match, but a person with terminal cancer who even has letters from her doctor can’t get a look in,’ Ms Graham told The Courier Mail. 

‘This may be Bree’s last Christmas so we’re just hoping that they will relax the restrictions by then.’

There are about 3,700 people in forced hotel quarantine in Queensland, which costs $2,800 for an adult, $3,710 for a couple or $4,620 for a family of four.  

Meanwhile, Melbourne Storm coach Craig Bellamy is living it up in a beachfront apartment on the Sunshine Coast. 

Melbourne Storm's Cameron Smith prior to the NRL Grand Final. The Storm are staying in a Sunshine Coast 'bubble' after winning the Grand Final in Sydney last month

Buddy Franklin and other AFL players at a 'quarantine hub' during the season.

Melbourne Storm’s Cameron Smith (left) prior to the NRL Grand Final. The Storm are staying in a Sunshine Coast ‘bubble’ after winning the Grand Final in Sydney last month. Similarly, AFL players (right), their significant others and children formed ‘AFL hubs’ at various resorts and golf courses in Queensland during their season

A 'vague' email Ms McQuilty received from Queensland Health before being rejected from a hotel quarantine exemption

A ‘vague’ email Ms McQuilty received from Queensland Health before being rejected from a hotel quarantine exemption

Bellamy and his players were all granted exemptions to quarantine and are staying in a Sunshine Coast ‘bubble’ after winning the Grand Final in Sydney last month.

They are required to quarantine for 14 days in private homes or ‘approved government accommodation’.

Similarly, AFL players, their significant others and children formed ‘AFL hubs’ at various resorts and golf courses in Queensland during their season. 

Actor Tom Hanks was also granted special treatment for his hotel quarantine, staying at a Broadbeach resort rather than a quarantine hotel in September.    

More recently, Masked Singer judge Dannii Minogue was completely exempt from hotel quarantine after arriving in Queensland from the US.  

Despite the clear double standard, Ms McQuilty said she ‘doesn’t care’ about what Dannii Minogue and other celebrities are doing. 

Masked Singer judge Dannii Minogue (pictured) was completely exempted from hotel quarantine after arriving in Queensland from the US. Actor Tom Hanks was also granted special treatment for his hotel quarantine, staying at a Broadbeach resort rather than a civilian-filled hotel in September

Masked Singer judge Dannii Minogue (pictured) was completely exempted from hotel quarantine after arriving in Queensland from the US. Actor Tom Hanks was also granted special treatment for his hotel quarantine, staying at a Broadbeach resort rather than a civilian-filled hotel in September

‘There are far more logical points in my set

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