If you own a vacation or short-term rental, you know that maintenance and upkeep are always important, and at times, they can be overwhelming. But part of the value of enlisting a property management company like Carolina Retreats, those activities can be a little less stressful.
Not all property management companies are the same. Some property management organizations only do minimal property maintenance, and many seem nickel and dime for each “trip” or “work order” throughout the season for an additional profit center. If you’ve owned a home for any period of time, you’ve likely either heard about, or experienced, the frustrating “$30 lightbulb” charge on your monthly statement!
At Carolina Retreats, our property care is different. Our guiding principle is just to do what is right when it comes to the routine guest reported maintenance throughout the season. It comes down to creating a much better guest experience when our team can act swiftly and take care of a guest’s need, and a much better Owner experience when there are no surprise charges at the end of the month. For this reason, all in-house maintenance labor is completely covered in our scope of services. That’s right, no more “$30 lightbulbs!”
An advantage to using a firm that has the scale and resources like Carolina Retreats is that we have an in-house team of people who are accountable to you to make sure your home is perfect for welcoming guests year-round. We offer professional housekeepers who do thorough cleanings and sanitations, and on-staff maintenance workers who perform diligently and tirelessly to make sure your home looks, feels, and operates at its absolute best.
We use our enterprise mobile app to conduct routine, extensive inspections, and checks on everything from lighting, electronics, appliances, to heating and air conditioning before and after every guest stay. If something goes awry or needs to be fixed, our expert maintenance crews are right there to handle every emergency, routine repair, and any large or small detail.
The North Carolina coast offers magnificent experiences, but our weather and the salt air can be harsh on our properties. That’s why the off-season is the perfect time to spruce up the outside of your home. Likewise, the interior of your vacation and short-term rental may need some TLC, too. Carolina Retreats property care professional team gives you peace of mind. Here are several things that we can do for you:
- Deck repair and replacement – loose and broken boards, exposed nails and screws, worn benches and railings all pose safety hazards for you and your guests. We can make that deck safe and inviting.
- Windows, deck/patio doors, sunroofs and skylight cleaning, repair, and replacement – glass windows, deck and patio doors, sunroofs, and skylights get gritty, grimy, scratched, broken, and lose their luster. Now is time to give them a deep cleaning or replacement. They can also shift, leak, or their tracks, hinges, and handles get gummed